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CLIENT'S CHARTER

  • To process completed document for research activities within 14 working days
  • To process completed bill within seven (7) working days
  • To process completed financial claims within fourteen (14) working days
  • To process completed financial advances within seven (7) working days
  • To process the procurement application within fourteen (14) working days
  • To respond customer complaints within twenty-one (21) days
  • To provide friendly customer services